• If for any reason you cannot complete your tax return and e-file with OnLine Taxes, we will refund your fee at your request, no questions asked.

• OnLine Taxes also offers preparation of amended returns (1040X) for taxpayers who need them for a low price of $19.95 for simple returns and $29.95 for complex returns. This charge is non refundable.**

• OnLine Taxes will help you prepare and e-file your taxes simply and for a low price.

• OnLine Taxes will answer your questions through our help screens and online chat with our professional customer service group.

• OnLine Taxes is a secure site and is approved as an IRS e-file partner.

• You will receive proof of acceptance from the IRS. Your information will only be viewed by the IRS and a customer service staff member, if you require help. Your information is secure and will not be used, sold, or communicated.

• OnLine Taxes will charge your credit card only once for the service. You can correct your tax information until your return is accepted by the IRS.

• If the IRS rejects your return for any reason, OnLine Taxes will help you correct it and resubmit your return at no additional charge.

• You can use optional pay from refund or get a refund loan for an additional charge, as well as have OnLine Taxes print and mail a copy of your return.

**In the event the amended return contains an error that is caused from a malfunction in our software, we will refund the fees paid to OnLine Taxes.

Limited Warranty

On-Line Taxes only warrants to you that the software and services will make accurate calculations based on the information that you provide. If an error in such a calculation (an “error”) occurs and is solely attributable to a malfunction in the software or services, you may contact On-Line Taxes customer service and provide proof of the error and any other information On-Line Taxes reasonable requests to receive a refund of the fees that you paid to use the software and services. Further, if as the result of such an error, you pay a penalty or interest assessed by the IRS or state taxing authority, on-line taxes will reimburse you for such penalty or interest if you provide adequate documentation. Except for those additional rights which may exist in your jurisdiction, the foregoing remedy is your sole remedy for a breach of this warranty.

Without limitation of anything contained in this agreement, the foregoing warranty will not apply if: (i) the error occurs due to errors in data entry, importing of data, your failure to follow instructions, your failure to review and correct errors in your tax return, or any reason other than a malfunction of the software or services; (ii) you have breached any provision of this agreement; (iii) you have not informed On-Line Taxes of the penalty or interest within thirty (30) days of the assessment of it; (iv) On-Line Taxes notifies you of an update or correction of or to the software or services that addresses the error, and you fail to timely file an amended return to avoid or reduce your interest or penalty; or (v) you do not reasonable cooperate with On-Line Taxes in evaluating and processing your claim under this limited warranty.

Disclaimer Of Warranties

With the exception of the foregoing express warranty, the web site, software, and services are provided “as is”. On-Line Taxes does not represent or warrant that the software, its use or the work product produced with the software: (i) will be uninterrupted or error-free; (ii) will be free of “bugs”, inaccuracies, errors or the like; (iii) will meet your requirements; (iv) will be secure; or (v) will operate in the configuration or with the hardware or other software you may use. On-Line Taxes hereby disclaims any and all implied warranties, including without limitation, warranties of fitness for a particular purpose, merchantability and noninfringement.